Thank you for shopping with Aasiyah Fashions. We value your trust and strive to deliver high-quality sarees with every purchase. Please read our Return & Refund Policy carefully before placing an order.
1. No Returns or Refunds (General Orders)
Currently, we do not accept returns or process refunds for products once purchased, except in cases of damage or defects (see below).
2. Damaged or Defective Products
If you receive a damaged or defective saree:
- You must initiate a return request within 24 hours of receiving the product.
- Proof of damage (such as photos or videos) must be shared with our support team.
- Once verified, we will arrange for a replacement or process a refund. All the replaced products will be delivered within 7-8 business days.
3. Conditions for Returns/Refunds
- Saree must be unused, unwashed, and in original packaging.
- Returns are not applicable for customized sarees (e.g., blouse stitching, fall & pico).
- Refunds will be Credited to the original mode of payment within 7–10 business days after approval.
4. Non-Returnable Items
- Products purchased during clearance sales, festive discounts, or promotional offers.
- Sarees altered/customized on request.
5. How to Initiate a Return
To initiate a return for damaged/defective products, please contact us within 24 hours of delivery:
Email: aasiyahgarments@gmail.com
Address: 19/66, Vinayagapuram Main Road, Arumbakkam, Chennai, Tamil Nadu, India – 600106